{"text_format":"3","workbook":"xls","n_sheets":2,"sheets":["Instructions","Fishbone"],"not_rendered":{"external_links":1,"defined_names":2},"read":"whole","date_system":"1900","formulas":"cached_only"}

{"sheet":"Instructions","index":0,"n_rows":30,"n_cols":2,"rows_kept":30,"merged":[[0,0,0,25],[4,0,5,25],[9,1,10,25],[12,1,12,25],[14,1,15,25],[17,1,17,25],[19,1,20,25],[22,1,22,25],[24,0,25,25],[29,0,34,25]],"flags":["formulas_cached_only"]}
["The Fishbone Diagram is also known as a Cause & Effect or Ishikawa Diagram."]
[]
[]
["Purpose:"]
["Use a Fishbone Diagram to identify potential causes or solutions of a problem by applying the experience and expertise of a team in structured brainstorming."]
[]
[]
[]
["Instructions:"]
["1.","Briefly state the problem or the effect to be analyzed and enter it into the \"head\" of the Fishbone Diagram (box which is highlighted pink)"]
[]
[]
["2.","Brainstorm a list of the possible causes; keeping in mind the categories."]
[]
["3.","Separate each cause into one of the categories.  Note that a cause may fit into more than one category.  If so, it is ok to duplicate the cause and put it into more than one category."]
[]
[]
["4.","Enter each cause into the top \"Why\" level in the appropriate category."]
[]
["5.","Ask \"why\" and enter the reason in each of the proceeding lower levels until the reason is an alterable behaviour, process or of a system's nature."]
[]
[]
["6.","Discuss each potential root cause under each category and identify the most likely causes."]
[]
["NOTE:  Any reasons which are guesses or assumptions require investigation/data collection to verify and validate."]
[]
[]
[]
["Tip(s)/Rule(s) of Thumb:"]
["The major drawback to Cause & Effect is the potential to generate more ideas about potential causes than you can possibly act on.  To keep the number manageable, first focus your brainstorming on upstream causes (\"what could happen early in the process to cause this problem?\").  Select a few of those to verify with data and/or validated by testing.  Watch out for things that are often placed on fishbones but that are NOT root causes; such as training, management, budget/money, staffing or communication.  Be prepared to push past these by asking, \"what is it about 'training' that would cause us to see this effect; what's in the head of the fish.\""]

{"sheet":"Fishbone","index":1,"n_rows":49,"n_cols":67,"rows_kept":49,"merged":[[0,2,1,11],[0,24,1,33],[0,46,1,55],[2,2,2,21],[2,24,2,43],[2,46,2,65],[3,3,3,21],[3,25,3,43],[3,47,3,65],[4,4,4,21],[4,26,4,43],[4,48,4,65],[5,5,5,21],[5,27,5,43],[5,49,5,65],[6,6,6,21],[6,28,6,43],[6,50,6,65],[8,2,8,21],[8,24,8,43],[8,46,8,65],[9,3,9,21],[9,25,9,43],[9,47,9,65],[10,4,10,21],[10,26,10,43],[10,48,10,65],[11,5,11,21],[11,27,11,43],[11,49,11,65],[12,6,12,21],[12,28,12,43],[12,50,12,65],[14,2,14,21],[14,24,14,43],[14,46,14,65],[15,3,15,21],[15,25,15,43],[15,47,15,65],[16,4,16,21],[16,26,16,43],[16,48,16,65],[17,5,17,21],[17,27,17,43],[17,49,17,65],[18,6,18,21],[18,28,18,43],[18,50,18,65],[20,2,20,21],[20,24,20,43],[20,46,20,65],[20,66,29,75],[21,3,21,21],[21,25,21,43],[21,47,21,65],[22,4,22,21],[22,26,22,43],[22,48,22,65],[23,5,23,21],[23,27,23,43],[23,49,23,65],[24,6,24,21],[24,28,24,43],[24,50,24,65],[25,2,25,21],[25,24,25,43],[25,46,25,65],[26,3,26,21],[26,25,26,43],[26,47,26,65],[27,4,27,21],[27,26,27,43],[27,48,27,65],[28,5,28,21],[28,27,28,43],[28,49,28,65],[29,6,29,21],[29,28,29,43],[29,50,29,65],[31,2,31,21],[31,24,31,43],[31,46,31,65],[32,3,32,21],[32,25,32,43],[32,47,32,65],[33,4,33,21],[33,26,33,43],[33,48,33,65],[34,5,34,21],[34,27,34,43],[34,49,34,65],[35,6,35,21],[35,28,35,43],[35,50,35,65],[37,2,37,21],[37,24,37,43],[37,46,37,65],[38,3,38,21],[38,25,38,43],[38,47,38,65],[39,4,39,21],[39,26,39,43],[39,48,39,65],[40,5,40,21],[40,27,40,43],[40,49,40,65],[41,6,41,21],[41,28,41,43],[41,50,41,65],[43,2,43,21],[43,24,43,43],[43,46,43,65],[44,3,44,21],[44,25,44,43],[44,47,44,65],[45,4,45,21],[45,26,45,43],[45,48,45,65],[46,5,46,21],[46,27,46,43],[46,49,46,65],[47,6,47,21],[47,28,47,43],[47,50,47,65],[48,2,49,11],[48,24,49,33],[48,46,49,55]],"flags":["formulas_cached_only"]}
[null,null,"Equipment",{"$nulls":21},"Process",{"$nulls":21},"People"]
[]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?",{"$nulls":19},"Effect/Problem Statement"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[]
[null,null,"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":3},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":4},"why?",{"$nulls":21},"why?",{"$nulls":21},"why?"]
[{"$nulls":5},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[{"$nulls":6},"Why?",{"$nulls":21},"Why?",{"$nulls":21},"Why?"]
[null,null,"Materials",{"$nulls":21},"Environment",{"$nulls":21},"Management"]