Frequently Asked Questions

Trainees can book as many sessions as needed. We ask that you only book one session at a time to allow you to engage in the next steps or plans co-created during your previous session. This will help you maximize your counselling experience. 

All residents, fellows, ex-pats and trainees associated with UCalgary’s Post Graduate Medical Education Office (PGME) are welcome to access all services offered by the Office of Resident Affairs and Physician Wellness (ORAPW). 

To accommodate residents demanding schedules our therapists offer virtual or in-person, lunch hour, and evening appointment times. We have three Counsellors and one Occupational Therapist (OT). Counselling is available Monday – Friday. OT is available Monday, Tuesday and Thursday. To see availability, please book online here. 

Counselling through our office is completely confidential. Everything you say during counselling is kept between you and your therapist. We are a separate entity from PGME so our information and client list are not shared with them or any other entity.  

We are located on the Foothills Campus just left of the Libin Theatre. If you are having trouble locating us, please call 403-210-6525.  

Our address is –  

Cumming School of Medicine, University of Calgary 
Health Sciences Room G259  

3330 Hospital Drive NW, Calgary, Alberta, T2N 4N1 

Yes. Knowing that our residents are located across Alberta, our therapists provide virtual sessions Monday – Friday.  

Counselling and Occupational Therapy sessions offered through the Office of Resident Affairs and Physician Wellness are completely free.  

• Before you meet with a counsellor, consider what you want to be different as a result of accessing counselling. Think about how you'll know if counselling is (or has been) helping? 
• Please try to ensure that you are in a quiet space where you can focus completely on the conversation between you and the counsellor.  

The Office of Resident Affairs can help you cope with the pain and frustration of bullying/ harassment and general mistreatment that you may experience during residency. The Directors of Resident Support is a resource created specifically for handling mistreatment issues. We recommend working with both of our offices simultaneously to receive the best support possible during these situations. If you have questions about this, please email residentwellness@ucalgary.ca .