The Applied Coaching Model (ACM)
The Applied Coaching Model (ACM) was developed to increase therapist capacity and competence to implement coaching behaviours with clients. The ACM incorporates goal-directed action, observation, instruction and demonstration, active learner participation, self-reflection, feedback, and a commitment to planned action. The model emphasizes an equal partnership and collaboration between therapists and families.
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The Coaching Model
ACM Training
This section provides a brief overview to the ACM. If you are interested in more information or ACM training, please contact Debra Teitelbaum at debra.teitelbaum@ahs.ca
Clinician Actions
Below is a checklist of the clinician actions included in the ACM. The clinician selects actions that are appropriate for each session.
Engage (build therapeutic relationship)
- Welcome family demonstrating curiosity, commitment, and compassion.
- Actively listen to family’s concerns, affirming and summarizing in a non-judgmental manner
- Set up roles and expectations of client-therapist relationship, respectfully and collaboratively
- If initial visit, explore history and context of child
- If follow-up visit, obtain child update and explore goal attainment
- Establish focus for the day with the emphasis on family’s concerns
Collaborate a SMART Goal
- Acknowledge the family’s existing knowledge, abilities, and strengths
- Ask what the family’s hopes and dreams are for their child
- Determine child’s motor level through family summary, observation of child and family and direct assessment
- Guide the family to convert their long-term hopes into short-term goals
- Articulate and formalize a SMART goal together. SMART stands for: Specific, Measurable, Achievable, Relevant, and Time-Bound.
Observe and Demonstrate
- Consider the context for learning something new
- Observe caregiver’s actions in order to support the development of new skills
- Provide information about the environmental setup
- Demonstrate specific activity to achieve the goal using reflective questions and clear instructions
- Confirm understanding of how the strategy helps achieve the goals
Practice and Feedback
- Encourage caregiver to imitate and practice activity, providing multiple opportunities.
- Encourage trial and error through reflective questioning
- Affirm family’s dedication, effort, and strengths
- Ask caregiver to reflect on their practice and identify concerns using active listening and reflective questions
- Supplement caregiver’s reflection with relevant feedback regarding their practice
- Repeat: Observe and Demonstrate, Practice and Feedback for each additional activity based on family capacity
Commit to Action
- Summarize SMART goal (caregiver reflection)
- Summarize session activities (reflection)
- Connect the activities with the predetermined SMART goal
- Offer options to support recall for home practice
- Confirm commitment to planned action
- Develop a plan for who, when, what, where, and how the activity/practice will occur
- Schedule next appointment (if necessary)