Safe Reporting at the Cumming School of Medicine

Cumming School of Medicine (CSM) reaffirms its commitment to supporting CSM members involved in mistreatment. Our goal is fostering a culture of respect, with a focus on preventing mistreatment and upholding accountability. 

The Safe Reporting at CSM process is active but currently experiencing revisions- please check back on this webpage for any future changes

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How does Safe Reporting at the CSM Work?

The CSM recognizes how difficult it can be for individuals to come forward with concerns and is dedicated to ensuring that everyone's voice is heard.  If you have experienced harmful behavior towards yourself or others, we want to help. 

For an overview of the Safe Reporting process, click the process map below.

For imminent or life-threatening situations, call 911. In situations where you feel unsafe call Campus Security at 403.220.5333

Report a Mistreatment Concern

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Written Report

Submitting a written concern provides reporters with help to navigate formal or informal resolution options for experiences of mistreatment, and possible referrals to supportive resources. If submissions are anonymous, the ability to provide the reporter with navigational or resource supports will be limited. Submit a report by clicking the 'Submit a Written Report' button below.

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Phone Report

Phoning in a concern through ConfidenceLine provides a secure, anonymous, third-party reporting mechanism. The phone line can be accessed 24/7 and is toll-free at 1.800.661.9675 Reporters can choose not to provide contact information with their report, but the ability to provide the reporter with navigational or resource supports will be limited. Click the button below for more information about ConfidenceLine.

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Supportive Resources

We know that sometimes it can be hard to reach out. For more support during the process, please check the list of on-and-off campus well-being/mental health resources linked in the button below.


About Safe Reporting at CSM

  • the nature of the activity giving rise to the concern (where, when, a summary of the events)
  • a description of all parties involved (including potential witnesses)
  • any potential financial interests and rewards
  • possible violations of law or University policy
  • any other information useful 

Reports can be made anonymously, but this can limit the ability to respond to reports.

Mistreatment as adopted from the Association of Faculties of Medicine of Canada (AFMC) definition, is intentional or unintentional behavior that disrespects the dignity of others and compromises the learning and working environment. Mistreatment can involve a single incident or a pattern of behavior.

Misconduct is actions and behaviour that go against the Cumming School of Medicine Professional Standards or University of Calgary Code of Conduct.

Harassment is defined by the Harassment Policy, summarised as:

"i. unwelcome and inappropriate verbal, written, graphic or physical conduct, or
coercive behaviour, and is based on a Protected Ground; or not based on a Protected Ground (Personal Harassment). It includes:
i. misuse or abuse of power having the effect or purpose of significantly
abusing, threatening, demeaning or intimidating
ii. such conduct that has the purpose or effect of significantly interfering with work or
educational performance; or
iii. such conduct that creates an intimidating, hostile, or offensive working, living or
educational environment."

Submissions are confidential. For an anonymous, external reporting option, please refer to ConfidenceLine for more information.

Limits to confidentiality are exceptional circumstances where CSM/University of Calgary may need to act urgently on a report without first obtaining consent. Limits to confidentiality will be discussed beforehand with any person reporting a concern, and include when there is:

  • an imminent risk of harm to self or others
  • a risk of harm to someone aged less than 18 years old,
  • sexual violence committed by a regulated healthcare professional
  • occupational health and safety considerations
  • another legal/regulatory/university obligation to act (e.g., College of Physicians and Surgeons of Alberta)

Retaliation/reprisal against those who make reports is strictly against University policy and is subject to discipline. Read here for more information about reprisal.

The University of Calgary Harassment policy defines these terms below:

Reprisal means Retaliatory Measures that are taken against an individual because they have sought advice about making a Complaint, made a Complaint in good faith,
co-operated in an investigation of a Complaint, or declined to participate in behaviour
that would breach this policy.

Retaliatory Measures include:
i. a dismissal, layoff, suspension, demotion or transfer, discontinuation or
elimination of a job, change of job location, reduction in wages, change in hours of
work or reprimand;
ii. any act that adversely affects the employment, working conditions, or education of
the individual; and
iii. a threat to do any of the above.

The Protected Disclosure & Research Integrity Office (PDRIO) serves as the first point of contact, oversees the formal reporting process, and can refer reporters to CSM Human Resources (HR) and the Dean's Office for those wishing to access the informal resolution process. As parties external to the School of Medicine (accountable to Main Campus offices), the PDRIO and CSM HR are able to provide neutral support to those affected by mistreatment.

The formal reporting process is guided by the most applicable process out of the University of Calgary Procedure for Protected Disclosure, Student Non-Academic Misconduct Policy, and/or the University of Calgary Harassment Policy. It often involves a formal investigation.

The informal process is meant to complement existing UCalgary policies. It is a voluntary process that provides a structured alternate reporting mechanism and informal resolution options.


Evaluation of Reporting Process

The Cumming School of Medicine (CSM) is committed to addressing discrimination and harassment, and cultivating a positive and supportive work and learning environment. The CSM has been working with University of Calgary administration to evaluate the processes and procedures that are applied when complaints of harassment, sexual and gender-based violence, and human rights are received. To this end, reviews were conducted on both the UCalgary Procedures for Protected Disclosure and the CSM's mistreatment reporting processes.

Both reports can be viewed below.