Destiny One FAQ


Dear Webinar Attendees

We apologize for the inconvenience, but unfortunately, due to an increase in hecklers, trolls and ZoomBombers, all upcoming webinars will require registration. This step will help to mitigate those wanting to interrupt our educational content with inappropriate comments, questions, pictures and sounds. 

When you register, please save your username and password. Our current system is overwhelmed with lost password requests and it is causing a delay in access. If you have previously registered you will already have a UCID and Password.

Kind regards, 

The Office of CME&PD


What is a UCID?

Your UCID number is your unique University of Calgary Identification number and is used within Destiny One as your User Name.  When registering for a conference for the first time, you will be assigned a temporary “X” User Name to complete registration. You will receive a permanent University of Calgary identification (UCID) number within two (2) business days of your initial setup.  Until you receive your permanent UCID, you can use this temporary number as your username to access your event. 

How to Register Yourself in a Conference as a New User Guide

How to Register Yourself in a Conference with an Existing User Account Guide

 

 

CME UCID Password Management 

I forgot my UCID or “X” ID number.

  • Within your conference registration site, click on “Forgot UCID”
  • You will be prompted to enter in the email address you originally registered with

 

I forgot my conference Password.

  • Within your conference registration site, click on “Forgot Password”
  • You will be prompted to enter in your username (UCID). Your password will be sent to the preferred email address associated with this username (UCID.) What is a UCID?

 

I currently use my UCID when taking Continuing Education Courses, are they the same?

Yes.  Both Continuing Education and CME&PD use Destiny One.  You can register for CME&PD conferences with your Continuing Education UCID and Password.  If you created a new username and password when registering for a CME&PD conference, it will be merged with your Continuing Education username (UCID) and password. Please use your Continuing Education username (UCID) and password to register for future conferences. If you do not remember your Continuing Education password, please click on the “Forgot Password” link in your conference login page.

 

Do I need to create a new account every time I register for a CME&PD Conference?

No.  If you have registered for a CME&PD conference after June 12, 2018, you will be able to register for any subsequent conferences with your username (UCID) and Password.  

 

Printing your Accreditation Letter

Following your CME&PD course, you may print your Accreditation letters through your course webpage. Accreditation letters will only be available to participants who were in attendance. The following instructions will walk you through finding and printing your Accreditation letter:

  1. Login to Destiny One via the CME Webpage or Conference Site
  2. This will take you to the course page. Click on the link My Conference History 
  3. You will be taken into a page displaying all the courses you are currently registered for any course you have completed.  (All CME&PD Courses are set up as conferences within our registration tool).  Click on Completed Conference
  4. Find the conference you would like to print the Accreditation Letter for.  Under Actions and Status, click Print…
  5. In the Print Report window, click the drop-down menu and select Accreditation Letter.  Click Print.  Your Accreditation Letter will display in a new window, simply print your letter using your default printer.  
Destiny One Accreditation Letters

Printing your Receipts

Following your registration in a CME&PD course, you may print your view and print your receipts through your DestinyOne account. The following instructions will walk you through finding and printing your receipt:

  1. Login to Destiny One via the CME Webpage 
  2. This will take you to the ‘My Home’ page. Click on the link My Account History 
  3. You will be taken into a page displaying your account history for courses/conferences you have registered for. Click on Transaction No. for the transaction you would like to view.
  4. On the Transaction Details Page, scroll to the bottom and click Print.  Your receipt will display in a new window, simply print your receipt using your default printer. 
Print Receipt