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Diabetes Educators Calgary Charting Guidelines

Sending Referrals/Consults

Sending a referral

To Another Connect Care Department

  • Use the "Order" box at the bottom of the patient chart.
  • No need to type in the exact name, (e.g. "ref to obstet" will work for Obstetrics) then <Enter>
  • Select 'Internal Referral (To Connect Care Department)'
  • Fill in the rest of the details.
  • When signing the order, search for and select the authorizing provider.

To an External Referral Entity

  • Use the "Order" box at the bottom of the patient chart.
  • No need to type in the exact name, (e.g. "ref to ophth" will work for Ambulatory Referral to Ophthalmology) then <Enter>
  • Select 'Outgoing Referral (To Non Connect Care Provider/Location)'
  • Fill in the rest of the details.
  • When signing the order, search for and select the authorizing provider.
  • A document is generated, which can be sent to the referral entity via RightFax.

To our Psycho-Social Team

For staff still using Soprano:

  • Continue to use the Psycho-social referral in Soprano.
  • Fax to ourselves, as usual - clerical will create the CC referral, and attach your notes.
  •  

For staff using Connect Care:

  • Click on "Add Order" at the bottom of the patient chart, type "Amb ref diab" then <Enter>. In the window that opens, select "Ambulatory Referral to Diabetes Education".
  • The following window opens:
PsychoSocial referral
  • By Provider = Yourself OR “AHS, Provider”
  • To Department Specialty = Endocrinology
  • To Department = “Calgary Zone Endocrinology CAT”
  • To Provider: leave blank
  • Reason = “Psychosocial assessment” [Pro Tip: Type “1770” then tab]
  • Add Comments as appropriate.
  • Click 'Accept'

 

  • Click 'Sign Order' at the bottom right.
    • Order Mode = Per Professional Scope
    • Ordering Provider = the provider making the request.
    • Authorizing Provider = You [OR if not allowed, “Provider-AHS” or "Provider not in system"]