Resources and Support

Access the entire library of OnCore Job Aids

Access the entire library of OnCore Job Aids

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Job AidTopic
OnCore Coordinator Training ManualTraining
OnCore Financial Training ManualTraining
Obtain an OnCore AccountBasics
Quick Links to OnCoreBasics
Signing into OnCoreBasics
Allow Pop-UpsBasics
NavigationBasics
Date WidgetsBasics
Favourites & BookmarksBasics
Home Page WidgetsBasics
Find Your StudyBasics
Manage NotificationsBasics
Task List TemplatesBasics
Using Task ListsBasics
RandomizationBasics
Effort TrackingBasics
Manage CredentialsBasics
PI ConsoleBasics
Add Protocol StaffProtocols
Batch Add Protocol StaffProtocols
Document Ethics ReviewsProtocols
Use the IRISS IntegrationProtocols
Add and Edit Ethics Approved Documents (Review Details)Protocols
Update a Protocol StatusProtocols
Protocol Status DescriptionsProtocols
Record Protocol DeviationsProtocols
Close Out a ProtocolProtocols
Amendments > New Calendar/Budget VersionProtocols
Add Protocol Documents/Info (Attachments, Notes, FAQs)Protocols
My Console: OverviewSpecial Consoles
My Console: SubjectsSpecial Consoles
PI ConsoleSpecial Consoles
Data Safety Monitoring Committee (DSMC) ConsoleSpecial Consoles
Team ConsoleSpecial Consoles
How to Review OnCore Calendar Build and Review ChecklistSignoffs
Guided Activity and Walkthrough: Review Calendar BuildSignoffs
How to Review OnCore Budget Build and Review ChecklistSignoffs
Guided Activity and Walkthrough: Review Budget BuildSignoffs
How to Maintain OnCore Protocol and ChecklistSignoffs
Guided Activity and Walkthrough: Maintain ProtocolSignoffs
Budget Basics: Budget Related ParametersFinancials
Budget Basics: Invoice Related ParametersFinancials
Budget Basics: Protocol Related ItemsFinancials
Budget Basics: Subject Related ItemsFinancials
Budget Basics: MilestonesFinancials
Budget Basics: Charge Master Pricing LookupFinancials
Budget Basics: Vendor PayablesFinancials
Webinar: Financials Deep DiveFinancials
Prepare an InvoiceFinancials
Record Receipt of PaymentFinancials
WithholdingsFinancials
Invoice for a Subject ReimbursementFinancials
Invoice for a Study ReimbursementFinancials
Invoice for Protocol EventsFinancials
Write-OffsFinancials
Manage Visit VariationsFinancials
Subject Visit Details ReportFinancials
Amend or Void an InvoiceFinancials
Financial ReportsFinancials
Use Vendor Payables to Track Bills and PaymentsFinancials
Amendments > New Calendar/Budget VersionFinancials
Record Financial Closure (Protocol Annotations)Financials
Register a SubjectSubjects
Add Additional Subject IdentifiersSubjects
Assign Subject StaffSubjects
Find Your Subject(s)Subjects
Update a Subject’s StatusSubjects
Document Subject ConsentSubjects
Document Subject EligibilitySubjects
Create an Eligibility QuestionnaireSubjects
Document a Screen FailureSubjects
Place a Subject On StudySubjects
Place a Subject On Arm or On TreatmentSubjects
Remove or Change a Subject’s Treatment ArmSubjects
Take a Subject Off TreatmentSubjects
Place a Subject on Follow-UpSubjects
Take a Subject Off StudySubjects
Record a Subject’s DeathSubjects
Record a Subject’s Withdrawal of ConsentSubjects
Manage a Subject’s Calendar Subjects
Enter Anchor Dates to Open Calendar SegmentsSubjects
Manage Optional Calendar SegmentsSubjects
Check in Subject VisitsSubjects
Document a Subject ReimbursementSubjects
Replace a Subject’s Calendar VersionSubjects
Manage Subjects with My ConsoleSubjects
Use the Subject Visit Details ReportSubjects
Submit a Financial EventSubjects
Record a Subject DeviationSubjects
Record an SAESubjects
Re-Consent RequiredSubjects
Subject Visit ReportsReports
Subject SearchReports
Expiring Credentials ReportReports
OnCore-IRISS InterfaceIntegrations
OnCore-PeopleSoft Invoice InterfaceIntegrations
OnCore-Connect Care: Quick ReferenceIntegrations
OnCore-Connect Care: ProtocolsIntegrations
OnCore-Connect Care: StaffIntegrations
OnCore-Connect Care: SubjectsIntegrations

Full list of OnCore Job Aids

OnCore Support

The Provincial OnCore Support Team (POST), in collaboration with the CCCR, handles all support and troubleshooting inquiries. This includes new and legacy protocol builds, amendments for studies already in OnCore, system troubleshooting, new employee/staff additions and general questions/concerns.

OnCore Support

Provincial OnCore Support Team

Email: oncoresupport@ucalgary.ca

To view a list of all available OnCore services, visit the OnCore Support Services page.