Resources and Support

Access the entire library of OnCore Job Aids

Access the entire library of OnCore Job Aids

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Job Aid Topic
OnCore Coordinator Training Manual Training
OnCore Financial Training Manual Training
Obtain an OnCore Account Basics
Quick Links to OnCore Basics
Signing into OnCore Basics
Allow Pop-Ups Basics
Navigation Basics
Date Widgets Basics
Favourites & Bookmarks Basics
Home Page Widgets Basics
Find Your Study Basics
Manage Notifications Basics
Task List Templates Basics
Using Task Lists Basics
Randomization Basics
Effort Tracking Basics
Manage Credentials Basics
PI Console Basics
Add Protocol Staff Protocols
Batch Add Protocol Staff Protocols
Document Ethics Reviews Protocols
Use the IRISS Integration Protocols
Add and Edit Ethics Approved Documents (Review Details) Protocols
Update a Protocol Status Protocols
Protocol Status Descriptions Protocols
Record Protocol Deviations Protocols
Close Out a Protocol Protocols
Amendments > New Calendar/Budget Version Protocols
Add Protocol Documents/Info (Attachments, Notes, FAQs) Protocols
My Console: Overview Special Consoles
My Console: Subjects Special Consoles
PI Console Special Consoles
Data Safety Monitoring Committee (DSMC) Console Special Consoles
Team Console Special Consoles

How to Review OnCore Calendar Build and Review Checklist

Signoffs

Guided Activity and Walkthrough: Review Calendar Build

Signoffs

How to Review OnCore Budget Build and Review Checklist

Signoffs

Guided Activity and Walkthrough: Review Budget Build

Signoffs

How to Maintain OnCore Protocol and Checklist

Signoffs

Guided Activity and Walkthrough: Maintain Protocol

Signoffs
Budget Basics: Budget Related Parameters Financials
Budget Basics: Invoice Related Parameters Financials
Budget Basics: Protocol Related Items Financials
Budget Basics: Subject Related Items Financials
Budget Basics: Milestones Financials
Budget Basics: Charge Master Pricing Lookup Financials
Budget Basics: Vendor Payables Financials
Prepare an Invoice Financials
Record Receipt of Payment Financials
Withholdings Financials
Invoice for a Subject Reimbursement Financials
Invoice for a Study Reimbursement Financials
Invoice for Protocol Events Financials
Write-Offs Financials
Manage Visit Variations Financials
Subject Visit Details Report Financials
Amend or Void an Invoice Financials
Financial Reports Financials
Use Vendor Payables to Track Bills and Payments Financials
Amendments > New Calendar/Budget Version Financials
Record Financial Closure (Protocol Annotations) Financials
Register a Subject Subjects
Add Additional Subject Identifiers Subjects
Assign Subject Staff Subjects
Find Your Subject(s) Subjects
Update a Subject’s Status Subjects
Document Subject Consent Subjects
Document Subject Eligibility Subjects
Create an Eligibility Questionnaire Subjects
Document a Screen Failure Subjects
Place a Subject On Study Subjects
Place a Subject On Arm or On Treatment Subjects
Remove or Change a Subject’s Treatment Arm Subjects
Take a Subject Off Treatment Subjects
Place a Subject on Follow-Up Subjects
Take a Subject Off Study Subjects
Record a Subject’s Death Subjects
Record a Subject’s Withdrawal of Consent Subjects
Manage a Subject’s Calendar  Subjects
Enter Anchor Dates to Open Calendar Segments Subjects
Manage Optional Calendar Segments Subjects
Check in Subject Visits Subjects
Document a Subject Reimbursement Subjects
Replace a Subject’s Calendar Version Subjects
Manage Subjects with My Console Subjects
Use the Subject Visit Details Report Subjects
Submit a Financial Event Subjects
Record a Subject Deviation Subjects
Record an SAE Subjects
Re-Consent Required Subjects
Subject Visit Reports Reports
Subject Search Reports
Expiring Credentials Report Reports
OnCore-IRISS Interface Integrations
OnCore-PeopleSoft Invoice Interface Integrations
OnCore-Connect Care: Quick Reference Integrations
OnCore-Connect Care: Protocols Integrations
OnCore-Connect Care: Staff Integrations
OnCore-Connect Care: Subjects Integrations

Full list of OnCore Job Aids

OnCore Support

The Provincial OnCore Support Team (POST), in collaboration with the CCCR, handles all support and troubleshooting inquiries. This includes new and legacy protocol builds, amendments for studies already in OnCore, system troubleshooting, new employee/staff additions and general questions/concerns.

OnCore Support

Provincial OnCore Support Team

Email: oncoresupport@ucalgary.ca

To view a list of all available OnCore services, visit the OnCore Support Services page.