Onboarding

Medical Staff are eligible for an AHS Network Account.  The Network Account is used to log in to AHS computers, the web portal, internal website, network drives, email, calendar, directory services, payroll (if applicable), and PACS. Medical Staff are setup by the Calgary Zone Medical Affairs Department.

Once you have your AHS Network Account please ensure you:

  • Set your password and password reset questions through Outlook Web Access
  • Update your information in the AHS Directory
    • Include phone, FAX, pager, office address, assistant’s name and contact
  • Problems? Contact IT at 1 877-310-3111

AHS’ Active Directory Accounts are used for access to AHS email, Windows, and portal access to the internal website.  They are also linked to some of the clinical systems that the IT Access Office provisions and are now needed for Net Motion which is the VPN client used for remote access.  If you choose not to use your AHS email please compose an out of office auto reply with email of choice as dormant accounts will be shut down by AHS.

If at any time, the information on your Recognition Memo is no longer accurate, please contact connie.shang@ahs.ca for adding, removing the sites

If you plan to absence from clinical practice greater than 30 days, please contact connie.shang@ahs.ca

Periodic Review - AHS decides the date for conducting a Periodic Review in 1 or 1.5 years after onboarding. Mary.McRae@ahs.ca will help you to schedule it with Site Chief/Section Chief.  Your appointment category can be changed from Probationary to Active after the review.  Contact connie.shang@ahs.ca for filing a change request.

Calgary Lab Services (CLS) is a provider of diagnostic laboratory testing, information and services that enable physicians and other health care professionals to make decisions to improve health.

To set up your account, order your requisition stamp and get an identifier number visit:

Each Section will have a disaster plan and how it impacts its members.  Physicians should be aware of their Sections “Yellow Binder” which can be made available by contacting your Section Chief or Clinical Administrative Assistant.


 

  1. ID Badge

    Your Medical Staff appointment memo must be released (emailed to you) prior to obtaining your ID badge.  Bring the memo to any of the following (see column on the right) parking offices to have your badge issued.

  2. Proxy Card

    Once received with your ID you can update to specific locations by emailing card.access@ahs.ca.  Ensure that you have quoted the card number.  Please note South Health Campus requires a proxy card for all entrances.

  3. Locations

    Alberta Children’s Hospital

    • Security Office
    • 403-955-2310
    • 07:15 – 12:00/1:00 – 3:30

    Foothills Medical Centre

    • North Tower Parking Office
    • 403-944-3288
    • 07:30 – 12:00/1:00 – 3:30

    Peter Lougheed Centre

    • Parking office
    • 403-943-5493
    • 08:00 – 12:30/1:30 – 4:00

    Rockyview General Hospital

    • Parking office
    • 403-943-3978
    • 07:30 – 12:00/1:00 – 3:30

    Richmond Road Diagnostic Treatment Centre

    • East Annex
    • 403-955-8947
    • Call for hours

    South Health Campus

    • Parking office
    • 403-956-1090
    • Mon – Thurs
    • 07:30 – 12:00/1:00 – 3:30

Please contact Mary McRae Mary.McRae@ahs.ca to purchase a pager

There is a one time fee for the pager $250 cheque made payable to Alberta Health Services

On-call schedule, contact site admins:

Return completed parking application by one of the following methods:

  • Scanning and emailing to parkingcalgary@ahs.ca.  Include your home site in the subject line. (Contact Connie Shang if you are unsure of your home site)
  • Faxing or mailing to your site’s parking office.  Call any of the above parking offices for fax number or mailing address
  • Attending in person at your site’s parking office

Parking availability is not guaranteed.  Parking Services will confirm receipt of all applications.

For access and training call 1 877 311-4300 or email its-accessoffice@ahs.ca

Each site and section is different so please discuss with your Section Chief

Clinibase and Millenium are approved and registered by Clinic Managers

  1. Sunrise Clinical Manager (SCM)

    Sunrise Clinical Manager (SCM) provides patient-centric clinical information which includes: medical and nursing orders, electronic medical administration records, clinical documentation, diagnostic imaging and, lab results. The integrated view of a patient’s complete chart also includes key demographics and visit information, historical chart data, automated reports, clinical order management and decision support.

    The SCM Ambulatory Care application supports outpatient clinics and SEC (Sunrise Emergency Care) provides integrated bed tracking for Emergency departments.

    Physician Training Registration: Call IT at 1-877-311-4300 (Option 1) to register for SCM training.

  2. Netcare

    Alberta Netcare is the name for all the projects and activities related to the provincial Electronic Health Record (HER) – a secure and confidential electronic system of Alberta patient health information.

    For new medical staff applicants the Medical Staff Office is responsible for creating a new AHS active directory and Netcare account for AHS facilities, you will receive an email from them closer to your start date. Please note Netcare cannot be provisioned until you have a valid CPSA, for example: If your CPSA is active July 1st, Netcare access cannot be requested before then.

  3. Clinibase

    Clinibase is the source of truth for Patient Identification and Encounter Management in all acute care sites and AHS community health centres in the Calgary Zone.  Clinibase generates the Regional Health Record Number (RHRN) which identifies each patient.  Broad functionality includes initiating and tracking inpatient and outpatient services defined by an Encounter Number.  Specific functionality includes: referrals, waitlists, pre-admission/pre-registrations, admissions/registrations, bed management, transferring and discharging of patients and patient caseload management.

     

  4. Millenium

    Millenium Scheduler offers a regional electronic scheduling system that provides a single view of a patient’s schedule across the region, supports referral management, waitlist management and scheduling requirements.  In addition, the Cerner system aligns with the future state ambulatory process flow (administrative and clinical), and enables coordination of services and resources across the region.  The selection team recommended Millennium ESM Scheduler as the product offering the richest functionality and best alignment to the IT architecture. It is a very robust product that meets AHS requirements.

     

All psychiatrists' working for AHS have the option to pay a monthly overhead fee

The overhead fee is $1000 a month based on 1.0 FTE, or $200 per day for 0.2 FTE.  For example, if someone works part-time, 3 days a week, the overhead is $600/month

Fees are due monthly by credit card, charged on the last day of the month

Physicians choosing to opt in to the Agreement will be communicated to Alberta Health and provided exemption from z code

The service agreement is attached for review.  Please notify Jillian Bonk  Jillian.Bonk@albertahealthservices.ca

as soon as possible if you are opting in or out of the agreement, indicating your FTE and preferred mailing address

The AHS Identity & Access Management Service is a provincial application that manages your confidential identity information and allows you to request access to online services at AHS.

IAM currently supports:

  • AHS Security Profile
  • Self Service Password Reset (SSPR) and Network Account Unlock
  • Remote User Network Access (RUNA)
  • Alberta Netcare Portal (ANP) Access Request Process

 

Contact IAM at ahs.iam.admin@ahs.ca

To obtain your university credentials (UCID, IT Account and Library Access) please follow instructions below.

  1. UCID Number

    Obtain UCID from Human Resources once your academic appointment has been completed

  2. University of Calgary Email

    Once you have a UCID go online and register for an IT email account

    Access the online portal to view your email

  3. ID ONECard

    The ONEcard is a multi-purpose campus card for students, staff, and faculty.  It is the official University of Calgary ID card and can be used as a library card, Active Living membership card, electronic door access card, and debit card for purchasing meals, general merchandise, and printing and copying on campus.

    Visit the Unicard Office in Dining Centre 18 with your UCID number and a piece of government issued picture ID (e.g. driver’s license, passport).  They will take your photo and issue your card within a few minutes.  They should have your UCID on file.

    Unicard office:

    • Get your Unicard, Get your ID badge, Lost or found cards, General inquiries
    • Dining Centre 18, phone: 403-220-7290, email: unicard@ucalgary.ca
    • Monday to Friday 8:30 to 16:30

     

  4. New Faculty Orientation

    The Office of Faculty Development offers a series of interactive dinner workshops to provide new faculty with skills needed for academic success.  These workshops are a complete series and attendance is expected at all four sessions.

    More information, and registration, can be found on the website, email: ofd@ucalgary.ca, or phone: 403-220-6748.

    Workshops:

    • Navigating the Faculty of Medicine Maze
    • The ins and Outs of Research Grants
    • How to Supervise: Hiring, Developing and Managing your Team
    • Integrating Work and Life to Enhance Career Vitality and Sustainability

    *These sessions are not mandatory but are highly recommended.

  5. Academic GFT Appointments

    GFT physicians can find their onboarding checklist here.