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Address
South Health Campus
4th Floor, OutPatient Tower
4448 Front Street SE
Calgary, AB T3M 1M4
Directions
Located in South-East Calgary, just East of Deerfoot Trail via the Cranston Ave/Seton Blvd exit. Take the Out Patient elevator to the 4th floor.
Phone
Phone: 403-956-2300
Fax: 403-476-9624
Hours
Monday to Friday
8:30AM - 4:30PM
Our Physicians
- Dr. Vishal Bhella
- Dr. Penny Borghesan
- Dr. Mary Cedeno
- Dr. Divya Garg
- Dr. Jade Goliath
- Dr. Melanie Hnatiuk
- Dr. Lindsay Jantzie
- Dr. Nasim Karim
- Dr. Jessica Orr
- Dr. Clark Svrcek
Appointment and Clinic Policies
What you need to know as a patient of South Health Campus Family Medicine Teaching Centre.
When calling for your first appointment, please tell us the reason for your visit and have your Alberta Health Care number ready.
Family members may come with you, but if they need to be seen by the doctor, we ask that you make a separate appointment.
You may be seen by a physician or resident of any gender in our teaching clinic.
Reception will book your appointment, and whenever possible you will be booked under your resident, who is being supervised by your family physician.
Before your appointment, please check in with reception so we can update your information and inform the module staff that you've arrived. We will need:
- Your current address
- Your phone number
- Emergency contact number
- Two pieces of ID, including one photo ID
- Validate/Confirm your family physician
Call at least 24 hours in advance if you cannot make your appointment. This frees up your visit time for another patient.
If you’re going to be late for your appointment please let us know. In some cases there may be a delay or you may be asked to reschedule your appointment.
If multiple appointments are missed without cancellation you may be asked to seek medical attention at another facility. If you are a new patient and you no show for your meet & greet appointment, this will not be rescheduled.
Our physicians in clinic are grouped into two teams called Microsystems (Module A & Module D). Our first priority is to book your appointment with your family physician or secondary provider (resident).
If an appointment is not available, we will book an appointment for you with a different physician/resident from the same microsystem (team) or alternate microsystem (team).
If we haven’t seen a patient in more than three years, a member of our health team will reach out to the patient to confirm if they still consider themselves to be a patient of the clinic.
Prescription Refills
Refills are not routinely done by phone. Please partner with your physician and pharmacist to avoid running out of medication between visits.
- You may contact your drugstore for the status of refills that may be left on your prescription.
- If there are no refills left, call the clinic early to arrange an appointment to review your condition and medications.
- Your community pharmacist can extend most prescriptions for a short time to last until your next appointment. Exceptions are narcotics, triplicate order medications, antibiotics and steroids.
- Please bring all your medications in the original containers to your visits at the clinic. This will assist greatly in your conversation with your physician regarding the amount of medication being ordered, and the number of refills before your next visit. Book the next visit before leaving the clinic, to ensure that the timing of your next visit will prevent running out of medication.
Referrals and Special Tests
You must see your family physician to get a referral to a specialist. Referrals will be processed by the referral staff. You will be called about the date and time when it is confirmed. If you are not able to attend the appointment time or date given, please call the specialist’s office to re-book.
Test Results
Please do not assume “no news is good news”. When tests are being ordered, partner with your physician in planning what follow-up is needed regarding results. This could result in another visit – if so, book that next visit before leaving the clinic. Your physician can advise how long results would usually take to arrive, and can suggest when the best timing for a follow-up visit would be.
Vaccinations
The following vaccines are available at our clinic:
- Influenza (flu) – seasonal
- Pneumovax 23
- Tdap (Tetanus, diphtheria, pertussis)
Uninsured Services
Certain services are not covered by Alberta Health and a fee will be charged for these services. The exact amount will depend on the service:
- Driver’s Medical Exam
- Insurance Forms
- 3rd Party Request Exams
- Sick Notes for work or school
- Travel Advice
Please Note:
If you have financial concerns, please discuss these charges with your doctor.