Connect Care Resources

Using Dragon Medical One Provincial Speech Recognition Software within Connect Care.

Highlights:

• Add these columns:
  • letter sent (shows icon when you sent letter),
  • SC entered (shows icon when you billed),
  • checked in (shows time patient actually arrived vs. standard time just shows when appointment was scheduled)
  • encounter diagnosis – visual reminder if you entered it or not since you can’t bill or sign visit until you do
  • sticky note text – shows your yellow sticky note text and you can double click there to edit.  Reminder yellow sticky note is private to you.
• In the schedule preview pane add these buttons:
  • Open orders – shows all standing and future orders so you don’t go and order things that have already been ordered.
  • My last note

AVS – shows a preview of what the after visit summary will look like to the patient.

Nice to Know:

• Epic Resources: Forums, Galaxy and newsletters. Data Handbook. Product Roadmaps (what’s coming). There is a multitude of webinars put out also by Epic, which are accessed via the forums. There is also “Cogito in the know”.
• DnA has a significant amount of information on their page for reporting: Data & Analytics | Insite (albertahealthservices.ca) They are also extracting Connect Care data to various databases. 
• In-System reporting resources are found here: Reporting Tools | Insite (albertahealthservices.ca)
• Here is a how-to  of “new Connect Care report requests” and how that is done: Report Request Quick Start Guide (albertahealthservices.ca)

Courses for In-System Reporting: 

• AHS Trainer led on MLL – MyLearningLink to site
• AHS Self-Service videos on MLL ( COG001 Overview of Reporting, RPT005 Run and Manage Reports, RDR101 Introduction to Radar, RPT010 Modifying the Search Criteria of a Report, RPT8000-L Defining a Timeframe in a Report, RDR102 Create a New View of a Radar Dashboard)
• Epic Self- Service videos are found on “WeLean” There is a significant amount of short videos which are very useful.
• Physician Analytics Track from Epic & other advanced courses exist.  Can email the Builder program if anyone is interested  ConnectCareBuilderProgram ConnectCare.BuilderProgram@albertahealthservices.ca

Highlights by Timestamp:

• How to set a default start up activity and default list | 0:45
• Some schedule view modifications | 03:35
• View schedules to see schedule across multiple sites and days | 6:06
• Autocorrect | 7:52
• Ambulatory tips (mostly medication stuff) | 10:10
• Q & A | 29:24
  • Confirming printouts
  • Communicating with pharmacies by fax
  • Personalizing follow-up in Wrap-up tab
  • Patient instructions